Warranty Policy

UltraGlass is dedicated to providing customers with service and perfect products that exceed price. By using UltraGlass products, you agree to be bound by the terms of the UltraGlass Warranty. Please read the following information for specific warranty policy details.

Product Quality Guarantee

UltraGlass products undergo professional testing and certification, yet occasional rare incidents may occur. If you encounter any quality issues with UltraGlass products, please feel free to contact our customer service team.

Warranty Period

All UltraGlass products are covered by a 365-day warranty from the date of purchase. Upon receiving the product, you can scan the QR code for lifetime warranty registration. (Warranty details as follows)

Limited Warranty: UltraGlass products are covered by a 365-day warranty from the date of purchase. Within this period, we offer 1 free replacement for products covered under warranty.

Lifetime Warranty: Scan the QR code on the card inside the package for extended warranty registration. Even beyond the 365-day warranty period, we provide replacements for products covered under warranty, with up to 2 free replacements.

Warranty Coverage

Including but not limited to: cracks, bubbles, scratches, missing parts, broken pull tabs, dust, failed installation of the screen protector.

Exclusions from Warranty Coverage

(1) Damage caused by human factors, including but not limited to misuse or improper use.

(2) Damage caused by force majeure such as natural disasters or accidents.

(3) Failure to provide sufficient proof of purchase.

(4) Free products (such as test products, user program promotional products, etc.).

(5) Warranty period exceeded or exceeded replacement limit.

Product Warranty Service Process

If you believe your UltraGlass product has quality issues, please contact our customer service team within the warranty period and provide proof of purchase. Our professional UltraGlass customer service team will contact you within 24 hours to provide a solution.

Disclaimer

UltraGlass is not liable for any indirect losses or damages resulting from product use or misuse. The compensation amount specified in this warranty policy shall not exceed the actual purchase value of the product. The warranty policy may be adjusted based on legal regulations, company policies, and product updates.

Please note that this warranty policy applies only to products purchased through the official UltraGlass Amazon channel, and products purchased through other sales channels are not covered by this warranty policy. UltraGlass reserves the right to interpret and modify this warranty policy.

UltraGlass is committed to providing maximum protection for your screen, becoming the powerful guardian of your mobile phone screen!